Human Resource Management in the Hospitality Industry
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Human Resource Management in the Hospitality Industry
A Guide to Best Practice
Goss-Turner, Steven; Boella, Michael J.
Taylor & Francis Ltd
08/2019
574
Dura
Inglês
9781138338876
15 a 20 dias
1220
Descrição não disponível.
Part 1 The hospitality industry HRM context 1. Background to the industry's workforce 2. The human resource management (HRM) concept 3. Organizational culture Part 2 Effectively resourcing the hospitality organization 4. Modern labour markets 5. Job design 6. Recruitment 7. Employer branding 8. Selection 9. Appointment and induction Part 3 Developing the human resource 10. Performance management and appraisal 11. Training 12. Management development: talent management 13. Emotions and well-being at work (by Dr. Conor Sheehan) Part 4 Rewards and Remuneration 14. Reward systems 15. Job evaluation 16. Incentives 17. Employee benefits Part 5 The Employment Relationship 18. Labour turnover and workforce stability 19. Employee relations 20. Employment law 21. Digital human resource management (by Dr. Ioannis Pantelidis) 22. Productivity Part 6 HRM and hospitality: contemporary issues 23. Organizing human resources 24. Managing hospitality people 25. Managing in the international context 26. HRM and multi-site hospitality operations 27. Customer care and service quality 28. Business ethics 29. Career paths in hospitality (by Dr. Maria Gebbels) Appendices A. Lux Hotels case study B. GastroPubs, Restaurants & Bars plc case study C. Red Carnation Hotels Collection case study D. Pan Pacific Hotels and Resorts case study E. Staff Training: A Responsibility for All F. Resources and Organizations: Links
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
UK's Gross Domestic Product;UK Hotel;lux;HRM Practice;hotels;HRM Department;kogan;HRM Practitioner;page;HRM Activity;high;HRM Effectiveness;pay;HRM Strategy;commission;UK Worker;british;UK Hospitality;association;High Performance Work System;labour;Contemporary HRM Practice;talent management strategies;British Hospitality Association;organizational culture;Hr Planning;modern labour markets;HRM Specialist;human resource management;Hospitality Industry;Performance - Related Pay;Hr Function;Total Reward Package;Strong Service Culture;Lux Hotels;Multi-unit Manager;Employer Branding;HRM Implication;Management Development
Part 1 The hospitality industry HRM context 1. Background to the industry's workforce 2. The human resource management (HRM) concept 3. Organizational culture Part 2 Effectively resourcing the hospitality organization 4. Modern labour markets 5. Job design 6. Recruitment 7. Employer branding 8. Selection 9. Appointment and induction Part 3 Developing the human resource 10. Performance management and appraisal 11. Training 12. Management development: talent management 13. Emotions and well-being at work (by Dr. Conor Sheehan) Part 4 Rewards and Remuneration 14. Reward systems 15. Job evaluation 16. Incentives 17. Employee benefits Part 5 The Employment Relationship 18. Labour turnover and workforce stability 19. Employee relations 20. Employment law 21. Digital human resource management (by Dr. Ioannis Pantelidis) 22. Productivity Part 6 HRM and hospitality: contemporary issues 23. Organizing human resources 24. Managing hospitality people 25. Managing in the international context 26. HRM and multi-site hospitality operations 27. Customer care and service quality 28. Business ethics 29. Career paths in hospitality (by Dr. Maria Gebbels) Appendices A. Lux Hotels case study B. GastroPubs, Restaurants & Bars plc case study C. Red Carnation Hotels Collection case study D. Pan Pacific Hotels and Resorts case study E. Staff Training: A Responsibility for All F. Resources and Organizations: Links
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
UK's Gross Domestic Product;UK Hotel;lux;HRM Practice;hotels;HRM Department;kogan;HRM Practitioner;page;HRM Activity;high;HRM Effectiveness;pay;HRM Strategy;commission;UK Worker;british;UK Hospitality;association;High Performance Work System;labour;Contemporary HRM Practice;talent management strategies;British Hospitality Association;organizational culture;Hr Planning;modern labour markets;HRM Specialist;human resource management;Hospitality Industry;Performance - Related Pay;Hr Function;Total Reward Package;Strong Service Culture;Lux Hotels;Multi-unit Manager;Employer Branding;HRM Implication;Management Development
