Digital Government

Part I INTRODUCTION






Introducing and positioning digital government
Part II THEORY




The contribution of digital technologies and data to societal change



Different theories and perspectives on digital government
Part III AREAS OF PUBLIC SECTOR REFORM




The service state



Open and transparent government



Smart government



Participatory democracy and public engagement
Part IV EMERGING ISSUES




Citizen identity, privacy, ethics and security



Digital citizenship



Digital government strategy, leadership and governance
Part V CONCLUSIONS




Conclusions: managing institutional innovation and digital governance

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• Empresas públicas / nacionalizações
• Tecnologia da informação: aspectos gerais
• Administração pública
• Serviço civil e sector público

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