Meeting Customer Needs
-10%
portes grátis
Meeting Customer Needs
Smith, Ian
Taylor & Francis Ltd
08/2025
232
Dura
Inglês
9781138433236
15 a 20 dias
Descrição não disponível.
Introduction; Chapter 1 First,Know Your Self; Chapter 2 Customers:Whodothey Think they are?; Chapter 3 The Route to Your Customers; Chapter 4 Competitors and How to Make the Most of Them; Chapter 5 Starting the Planning Process - Where Do You Want to Be?; Chapter 6 Marketing - the Tools for Understanding and Analysing; Chapter 7 Marketing - Conversing with Customers; Chapter 8 Marketing - Measuring all that is Important; Chapter 9 Virtuous Cycles; Chapter 10 Revisitingyourplans Not the End, This is just the Start!;
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
service quality improvement;customer satisfaction analysis;management training resource;organisational behaviour;business communication skills;strategic planning process;customer service management strategies
Introduction; Chapter 1 First,Know Your Self; Chapter 2 Customers:Whodothey Think they are?; Chapter 3 The Route to Your Customers; Chapter 4 Competitors and How to Make the Most of Them; Chapter 5 Starting the Planning Process - Where Do You Want to Be?; Chapter 6 Marketing - the Tools for Understanding and Analysing; Chapter 7 Marketing - Conversing with Customers; Chapter 8 Marketing - Measuring all that is Important; Chapter 9 Virtuous Cycles; Chapter 10 Revisitingyourplans Not the End, This is just the Start!;
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
