Human Resource Management in Hospitality Cases

Human Resource Management in Hospitality Cases

Szende, Peter; Bagnera, Suzanne Markham; Cole, Danielle Clark

Taylor & Francis Inc

07/2020

280

Dura

Inglês

9780815378013

15 a 20 dias

730

Descrição não disponível.
1. Meeting Human Resources Requirements. 2. Buliding your Leadership Credibility. 3. Building and Managing Performance. 4. Encouraging Others. 5. Dealing with Problem Behaviours. 6. Taking Corrective Actions. 7. When Employees Are Challenging Your Leadership. 8. Relationship with your Boss. 9. Managing a Diverse Workforce.
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Key Words;hospitality managers;Hotel Manager;human resource management;Front Desk Agents;managing employee performance;Front Office Manager;red flags;Executive Housekeeper;problem-solving skills;ADA;Tonight;Royal Hotel;Follow;Banquet Manager;Head Case;Performance Appraisal;Open Door Policy;Brian White;Executive Chef;Spa Manager;Convention Services Manager;Hr Magazine;VIP;Valet Parking;Progressive Discipline Actions;Progressive Discipline;Service Elevator;Chief Steward;Banquet Server