Developing Quality in Personal Social Services
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portes grátis
Developing Quality in Personal Social Services
Concepts, Cases and Comments
Leichsenring, Kai; Wistow, Gerald; Haverinen, Riitta; Evers, Adalbert
Taylor & Francis Ltd
12/2020
312
Mole
Inglês
9781138351493
15 a 20 dias
590
Descrição não disponível.
Part 1. Concepts. 1. Quality Development - Part of a Changing Culture of Care in Personal Social Services. Adalbert Evers. 2. Business and Professional Approaches to Quality Improvement: A Comparison of their Suitability for the Personal Social Services. Christopher Pollitt. 3. Quality Management in Finland - Problems and Possibilities. Mikko Maentysaari. 4. Quality in Personal Social Services: The Developing Role of User Involvement in the UK. Peter Beresford, Suzy Croft, Clare Evans, Tessa Harding. Part 2. Methods. 5. Professionals and Quality Initiatives in Health and Social Services. Marketta Rajavaara. 6. Measuring Quality in Personal Social Services? Monica Dowling. 7. Towards a New Client Orientation through Continuous Improvement. Maria Oppen. 8. Combining Client Interests with Professionalism in the Organization. Gabrielle Verbeek. 9. Quality Management and Quality Assurance in Residential and Nursing Home Care in Britain and Germany. Barbara Klein. 10. User-Centred Performance Indicators for Inspection of Community Care in Scotland: Developing a Framework. Rosemary Bland. Part 3. Cases and Comments. 11. Quality Assured or Quality Compromised? Developing Domiciliary Care Markets in Britain. Brian Hardy / Gerald Wistow. 12. Rationality and Management in Public Care Services. Sturle Naess / Kari Waerness. 13. Quality by Users' Influence and Involvement in Denmark - The Logical Development of Social Services. Steen Bengtsson. 14. The City of Stockholm's Awards for Good Quality. Jonas Bjelfvenstam. 15. Quality in Home Care and Nursing? Karen Christensen. 16. Promoting Quality of Life for Oldern People in Institutions. Carla Costanzi. 17. Some National and Local Quality Strategies in Finland. Riitta Haverinen. 18. Quality of Care on Whose Terms? Marja A. Pijl. 19. Quality Measurements and Some Unintended Consequences: Can Quasi-Quality Be a Consequence of Quality Standards? Britt Slagsvold.
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
public good;personal social services;business-originated concepts;quality assurance;Social Work Services Inspectorate;Home Based Care Services;Vice Versa;Public Administration;Home Care Users;Psychiatric System Survivors;Home Based Care;TQM Philosophy;Finnish Public Administration;TQM Literature;Community Care Reforms;Home Care Services;Organizing Home Care;Community Care Services;Social Service Users;Quality Reform;Quality Management Project;Home Helpers;Service Users;Home Nursing Services;Standicator Measures;Inspection Units;Quality Management Methods;Public Care Services
Part 1. Concepts. 1. Quality Development - Part of a Changing Culture of Care in Personal Social Services. Adalbert Evers. 2. Business and Professional Approaches to Quality Improvement: A Comparison of their Suitability for the Personal Social Services. Christopher Pollitt. 3. Quality Management in Finland - Problems and Possibilities. Mikko Maentysaari. 4. Quality in Personal Social Services: The Developing Role of User Involvement in the UK. Peter Beresford, Suzy Croft, Clare Evans, Tessa Harding. Part 2. Methods. 5. Professionals and Quality Initiatives in Health and Social Services. Marketta Rajavaara. 6. Measuring Quality in Personal Social Services? Monica Dowling. 7. Towards a New Client Orientation through Continuous Improvement. Maria Oppen. 8. Combining Client Interests with Professionalism in the Organization. Gabrielle Verbeek. 9. Quality Management and Quality Assurance in Residential and Nursing Home Care in Britain and Germany. Barbara Klein. 10. User-Centred Performance Indicators for Inspection of Community Care in Scotland: Developing a Framework. Rosemary Bland. Part 3. Cases and Comments. 11. Quality Assured or Quality Compromised? Developing Domiciliary Care Markets in Britain. Brian Hardy / Gerald Wistow. 12. Rationality and Management in Public Care Services. Sturle Naess / Kari Waerness. 13. Quality by Users' Influence and Involvement in Denmark - The Logical Development of Social Services. Steen Bengtsson. 14. The City of Stockholm's Awards for Good Quality. Jonas Bjelfvenstam. 15. Quality in Home Care and Nursing? Karen Christensen. 16. Promoting Quality of Life for Oldern People in Institutions. Carla Costanzi. 17. Some National and Local Quality Strategies in Finland. Riitta Haverinen. 18. Quality of Care on Whose Terms? Marja A. Pijl. 19. Quality Measurements and Some Unintended Consequences: Can Quasi-Quality Be a Consequence of Quality Standards? Britt Slagsvold.
Este título pertence ao(s) assunto(s) indicados(s). Para ver outros títulos clique no assunto desejado.
public good;personal social services;business-originated concepts;quality assurance;Social Work Services Inspectorate;Home Based Care Services;Vice Versa;Public Administration;Home Care Users;Psychiatric System Survivors;Home Based Care;TQM Philosophy;Finnish Public Administration;TQM Literature;Community Care Reforms;Home Care Services;Organizing Home Care;Community Care Services;Social Service Users;Quality Reform;Quality Management Project;Home Helpers;Service Users;Home Nursing Services;Standicator Measures;Inspection Units;Quality Management Methods;Public Care Services
